Privacy Policy for Super Cleaning Bros

Effective Date: 10/18/24

Welcome to Super Cleaning Bros! We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information. By using our website (supercleaningbros.com) and our services, you agree to the terms outlined here.

1. Information We Collect

  • Personal Information: When you use our services, we may collect personal information, such as your name, phone number, email address, and physical address, to provide our cleaning services and respond to inquiries.

  • Usage Information: We may collect non-personal information about how you interact with our website, such as IP addresses, browser type, and pages visited.

  • Cookies: Our website may use cookies to enhance user experience, track website traffic, and understand user preferences.

2. How We Use Your Information

  • To Provide Services: We use your information to schedule cleaning appointments, provide estimates, and communicate about our services.

  • Marketing Communications: With your permission, we may send you promotional messages regarding our services. You can opt out of these messages at any time by following the unsubscribe instructions provided.

  • Customer Support: We use your information to respond to your inquiries, provide customer service, and resolve issues.

  • Website Improvement: Usage data helps us improve the quality and functionality of our website.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with trusted third parties that help us provide services, such as payment processors, scheduling platforms, and marketing partners. These third parties are contractually obligated to protect your information.

  • Legal Requirements: We may disclose your information if required by law or to comply with legal proceedings, government requests, or similar obligations.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information, including secure storage systems and encryption where applicable. However, please understand that no method of transmission over the internet is 100% secure.

5. Your Choices and Rights

  • Access and Correction: You have the right to access and correct any personal information we hold about you. Please contact us if you need to update or change your information.

  • Opting Out: You can opt out of receiving promotional messages from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

  • Cookies: Most web browsers allow you to control cookies through settings. You can adjust your browser settings to refuse cookies if you prefer.

6. Opt-In and Opt-Out for Messaging

By providing your phone number, you agree to receive SMS messages from Super Cleaning Bros regarding cleaning services, promotional offers, and reminders. You may opt out of these communications at any time by replying "STOP." Message and data rates may apply.

7. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy or your personal information, please contact us at:

  • Super Cleaning Bros

  • Email: team@swcbros.com

  • Phone: 303-249-2932

Thank you for trusting Super Cleaning Bros with your cleaning needs.

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